Privacy Information

We are glad that you are visiting our website and thank you for your interest in our company and our products. We at INTILION GmbH ( in the following referred to as “INTILION”) take the protection of your personal data and your privacy very seriously and comply strictly with the rules of data protection laws. The following data protection information gives you information on how INTILION handles information that is collected during your visit to our website or beyond.

Dr.-Sinsteden-Straße 8
08056 Zwickau

Tel: +49 (0) 5251 69 32 0
Fax: +49 (0)5251 693 229 9

The term personal data is defined in the article 4 no. 1 of the European General Data Protection Regulation (GDPR). According to it, personal data is all the information relating to an identified or identifiable natural person. This includes, for example, your real name, your address, your telephone number or your birthdate. Unless described otherwise in the following sections, principally, no personal data is collected, processed or used upon using our websites.

Provided we obtain your consent for the processing of personal data, Article 6 section 1 lit. a of (GDPR) acts as the legal basis. In case the processing of your personal data is required to fulfil a contract between you and INTILION, the Article 6 section 1 lit. b of GDPR acts as the legal basis. This also applies to processing procedures that are required to execute the pre-contractual actions. Provided, processing of your personal data is necessary to fulfil a legal obligation that governs INTILION, Article 6 section 1 lit. c of GDPR acts as the legal basis. In the event that vital interests of the concerned person or another natural person make the processing of personal data necessary, the Article 6 section 1 lit. d of GDPR acts as the legal basis. If the processing is necessary to safeguard a legitimate interest of INTILION or a third party and if the interests, fundamental rights and fundamental freedoms do not outweigh the former interest, then the Article 6 section 1 lit. f of GDPR acts as the legal basis for the processing.

Your personal data is deleted or blocked as soon as the purpose of storage is inapplicable. Data can furthermore be stored if it was stipulated by the European or national legislative body in regulations, laws or other specifications of the union to which the responsible party is liable. The data is also blocked or deleted if a storage term prescribed by the specified standards expires, unless there is a necessity to continue storing the data to conclude or fulfil a contract.

If you visit our internet site, our webservers temporarily save the connection data of the requesting computer by default. These are:

  • Browser type / version
  • operating system used
  • Referrer URL (the website visited before)
  • Host name of the accessing computer (IP address shortened to the last three digits)
  • Date and time of server request

INTILION cannot assign this data to specific persons. We use this technical access data exclusively for the purpose of statistical analyses to improve the attractiveness and usability of our websites, and to identify the technical problems on our websites early on, if required.

You have the option to contact us through our email address or the contact form. We naturally use the personal data delivered to us in this way only for the purpose for which you have provided us this data while contacting. If we request inputs through our contact form, which are not mandatory for contacting, we invariably mark them as optional. This data helps us in substantiating your query and in improved handling of your issue. This data is communicated exclusively on a voluntary basis and with your consent. If this includes data of communication channels (for example, email address, telephone number), you further consent to us contacting you through this communication channel also, if required to address your issue. You can withdraw this consent at any time for the future. For doing so, please contact us with our contact form or by email:

The newsletter shall inform about us and our product range on a monthly basis. A valid email address is required from the user and is checked in the double opt-in procedure in order for them to receive the newsletter. This means that after you give your email address, we send you a confirmation email to the specified email address, in which we request you to confirm that you wish to be sent the newsletter. If you do not confirm it within 30 days, your registration is automatically deleted. If you confirm the wish to receive the newsletter, we store your email address. If you unsubscribe, your data is blocked for further use with immediate effect. The storage only helps the purpose of being able to send you the newsletter; the data is not passed on to third parties. Furthermore, we store your IP addresses, each shortened to the last three digits, and the time for registration and confirmation in order to prevent the misuse of your personal data.

The consent to use your email address for sending the newsletter can be withdrawn at any time with effect for the future by unsubscribing the newsletter. The withdrawal can be either using a link integrated in the newsletter or by email: contact[at], without incurring any costs other than the transmission costs according to the basic rates.

On the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer in the sense of Art. 6 Para. 1 lit. f. of the German Civil Code), we act in accordance with the following principles DSGVO) Google Analytics, a web analysis service of Google LLC (“Google”). Google uses cookies. The information generated by the cookie about users’ use of the website is generally transmitted to and stored by Google on servers in the United States.   Google is certified under the Privacy Shield Agreement and thereby offers a guarantee of compliance with European privacy laws (   Google will use this information on our behalf to evaluate the use of our online services by users, to compile reports on the activities within this online service and to provide us with other services associated with the use of this online service and the Internet. Pseudonymous user profiles can be created from the processed data.   We use Google Analytics to display ads placed by Google and its partners within our advertising services only to users who have shown an interest in our online services or who have specific characteristics (e.g. interests in specific topics or products determined on the basis of the websites visited) that we transmit to Google (so-called “remarketing” or “Google Analytics Audiences”). With the help of remarketing audiences, we would also like to ensure that our ads correspond to the potential interest of the users and do not appear annoying.   We only use Google Analytics with IP anonymization enabled. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.   The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.   The IP address transmitted by the user’s browser is not merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; in addition, users can prevent the collection by Google of the data generated by the cookie and related to their use of the online service and the processing of this data by Google by downloading and installing the browser plug-in available under the following link:   For more information about Google’s use of data and about setting and objection options, please visit the following Google webpages: (“Use of data by Google when using the websites or apps of our partners”), (“Use of data for advertising purposes”), (“Manage information Google uses to display advertising”).

We use cookies in order to improve our web content and to design the usage to be as optimal as possible for you, as well as for advertising purposes. Cookies are small text files that are saved on your computer upon accessing our website and enable a fresh allocation of your browser. Cookies save information such as your language setting, the duration of visit to our website or your inputs there. It thus avoids having to enter all the required data again for each use. Apart from that, cookies enable us to identify your preferences and to organise our website according to your areas of interest. Most of the browsers accept cookies automatically. If you would like to prevent the storage of cookies, you can select “do not accept cookies” in the browser settings. You can learn how this works in detail from the instructions of your browser maker. You can delete the cookies that are already saved on your computer at any time. We however point out that our web content is possibly usable only to a limited extent without cookies. Initial provider cookies These types of cookies are placed by the website, which the user is visiting. Only this website may read the information from these cookies. Third party provider cookies Cookies of third party providers are placed by organizations, who are not the operators of the website, which the user is visiting. These cookies are used, for example, by marketing companies. Session cookies Session cookies are temporary cookies that are stored in the internet browser of the user till the browser window is closed and the session cookies are deleted with it. Permanent cookies Permanent cookies are used for repeated visits and stored in the user’s browser for a certain time (generally 1 year or longer). These cookies are not deleted when the browser is closed. This type of cookie is used to reuse the preferences of a user as soon as he comes back to the site.

The social bookmarks (e.g. of Facebook, Twitter and Xing) are integrated on our website. Social bookmarks are internet bookmarks with which the users of such a service can collect links and news items. They are embedded on our website merely as links to the corresponding services. Upon clicking the embedded graphic, you are redirected to the site of the corresponding provider, i.e. only then is the user information transferred to the respective provider. You can find information about the handling of your personal data when using these websites from the respective privacy provisions of the provider. We use the following services:

YouTube Our website uses plugins of YouTube for integration and display of video contents. The provider of the video portal is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you access a website with the integrated YouTube plugin, a connection to the YouTube servers is established. YouTube thus finds out which of our websites have you accessed. YouTube can directly allocate your surfing behaviour to your personal profile if you are directly logged in to your YouTube account. You can prevent this by first logging out. YouTube is used for the purpose of an appealing display of our online offerings. This constitutes a legitimate interest in accordance to Article 6 section 1 lit. f of GDPR. Particulars on handling of user data can be found in the privacy statement of YouTube under: Google AdWords & Conversion Tracking In order to call attention to our services, we place Google Adwords advertisements and use the Google conversion tracking in this context for the purpose of a personalised, interest and location relevant online advertisement. The option to make the IP addresses anonymous is managed in the Google Tag Manager using an internal setting that is not visible in the source of this site. This internal setting is set such that the anonymisation of the IP addresses necessitated by the Federal Data Protection Act is achieved. The advertisements are inserted according to the search queries on the websites of Google advertising network It is possible for us to combine our advertisements with certain search terms. With the help of cookies, we can place advertisements based on the previous visits of a user to our website. A cookie is placed on the computer of the user by Google upon clicking on an advertisement. You can also find further information on the inserted cookie technology in the notices of Google for the Website statistics and in the Privacy provisions. With the help of this technology, Google and we as customers, receive information about the fact that a user has clicked on an advertisement and was redirected to our website. The information acquired while doing this is exclusively used for a statistical analysis for advertisement optimisation. We do not get any information with which the visitor can be personally identified. The statistics provided to us by Google include the total number of users who clicked on one of our advertisements and, if required, whether they were redirected to a page of our website furnished with a conversion tag. By means of these statistics, we can understand, for which search terms was our advertisement clicked most often and which advertisements lead to the user contacting us through the contact form. If you do not want this, you can stop the storage of the cookie required for these technologies through, for example your browser settings. In this case, your visit does not enter in the user statistics. In addition, you have the option to select the types of Google advertisements or disable interest based advertisements on Google through the ad settings. Alternatively, you can disable the use of cookies by third party providers by accessing the disabling assistance of the Network Advertising Initiative. We and Google however continue to receive the statistical information of how many users visited this site and when. If you do not want to be taken in these statistics as well, you can prevent this with the help of additional programmes for your browser (for example, with the Add-on Ghostery). We use the following technologies of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).

If you register for or participate in one of our online seminars, we process the following data from you:

  • first and last name
  • e-mail address
  • Browser and system data
  • IP address
  • Language and time zone
  • Chat data
  • other data entered by yourself (e.g. name, telephone number or customer number, support requests, chat messages)
  • Usage data from online seminars (e.g. access figures, application histories, registration to and participation in an online seminar, access to certain pages, etc.)

We require and process this data for your registration as well as for the organization, implementation and handling of a professional online seminar for you.

The legal basis for the use of your data is Art. 6 para. 1 lit. b DSGVO (fulfilment of contract) and our legitimate interest in a professional handling of our online seminars (Art. 6 para. 1 lit. f DSGVO). If a special consent has been requested, the processing in this respect is based on Art. 6 para. 1 lit. a DSGVO; such consent may be revoked at any time with effect for the future.

The data will be stored for a specific purpose and will be deleted after the purpose is no longer valid.

We use the company Webinaris GmbH, Bussardstr. 5, 82166 Gräfelfing, Germany (hereinafter referred to as “Webinaris”) as the processor of the data (see Art. 28 DSGVO).
Accordingly, we have concluded a contract with Webinaris in which we commit Webinaris to protect the data of our customers, not to pass it on to unauthorized third parties and to ensure an adequate level of data protection in the case of data transfers to so-called non-secure third countries. Please also refer to Webinaris’ privacy policy.

For the operation of our website, service companies work for us (e.g. for the hosting of our website, content management, etc.), to which we pass on the data (e.g. name, address, etc.) required for the performance of their tasks.   Some of these companies work for us by way of order processing and may therefore use the data provided exclusively in accordance with our instructions. In this case, we are legally responsible for appropriate data protection precautions at the companies commissioned by us. We therefore agree concrete data security measures with these companies and monitor them regularly.   Content Management System Our website and the displayed contents were built with the WordPress system. The general terms and conditions of this provider can be found here: The privacy policy of WordPress can be found here: Hosting Our WordPress system is hosted on servers of the German provider “Raidboxes”. Raidboxes: The general terms and conditions of this provider can be found here:   The privacy policy of WordPress can be found here:   We point out at this point that third party contents (videos of YouTube, map data of Google Maps or graphics of other websites) can be implemented within this online content. A prerequisite for the use of these services is that the providers of these contents (hereinafter as “Third Party Providers”) obtain the IP address of the user. The reason for this is that the contents cannot be sent to the browser of the respective user without the IP address and subsequently it would not be possible to display the content. We have no influence on whether and to what extent the third party providers store the IP address. If we should be informed about this, the users will be notified.

We undertake all the safety measures to save your personal data in such a way that it is accessible neither to third parties nor to the public. If you should want to get in touch with us by email, we would like to point out to you that the confidentiality of the delivered information cannot be fully guaranteed in this form of communication. We therefore recommend sending us confidential information exclusively by post.

Our internet site can contain links to external websites to which this privacy statement does not extend. In spite of greatest care in the selection of links to other providers, we cannot take responsibility or liability for the contents and the data security of the websites of external providers.

In principle, your data is not transmitted to third parties, unless, we are legally obliged to do so or the data forwarding is necessary for the execution of contractual relationship or you have expressly consented in advance to the forwarding of your data. External service providers and partner companies, such as the shipping companies commissioned with the delivery receive your data only if it is necessary for processing your order. In these cases, the scope of the transmitted data is however restricted to the required minimum. If our service providers encounter your personal data, we ensure that they comply with the specifications of the data protection laws in the same way. Please also pay attention to the respective privacy notices of the providers.

You can demand a confirmation from the responsible party on whether personal data concerning you is processed by us. If such a processing exists, you can request information from the responsible party about the following details: 1. Right to information

    • the purposes for which the personal data are processed;
    • the categories of personal data that are processed;
    • the recipient or the categories of recipients to whom the personal data concerning you was disclosed or is yet to be disclosed;
    • the planned duration of storage of the personal data concerning you or, if giving specific details on this is not feasible, criteria for laying down the storage duration;
    • the existence of a right to correction or deletion of personal data concerning you, a right to restriction of processing by the responsible party or a right to object against this processing;
    • the existence of a right of appeal to a supervisory authority;
    • all available information about the origin of the data if the personal data was not collected from the concerned person;
    • the existence of an automatic decision making including profiling as per Article 22 sections 1 and 4 of GDPR and – at least in these cases – meaningful information about the involved logic as well as consequence and the intended effects of such a processing for the concerned person.

You have the right to request information about whether the personal data concerning you is transferred in a third country or to an international organisation. In this context, you can request to be informed about the suitable guaranties as per Article 46 of GDPR in connection with the transfer.   2. Right to correction You have a right to correction and/or integration towards the responsible party, if the processing of personal data that concerns you is incorrect or incomplete. The responsible party has to perform the correction promptly. 3. Right to restriction of processing Under the following conditions, you can request the restriction of processing of personal data concerning you:

  • if you dispute the accuracy of the personal data concerning you for a duration, which enables the responsible party to review the accuracy of the personal data,
  • the processing is unlawful and you decline the deletion of the personal data and instead, request the restriction of use of personal data.;
  • the responsible party no longer needs the personal data for the purposes of processing, but you need it for the assertion, exercise or defence of legal claims, or
  • if you have appealed against the processing as per Article 21 section 1 of GDPR and it is not yet certain whether the legitimate reasons of the responsible party outweigh your reasons.

If the processing of personal data concerning you was restricted, this data may – apart from its storage – be processed only with your consent or for assertion, exercise or defence of legal claims or for protection of rights of another natural or legal person or for reasons of important public interest of the union or a member state. If the restriction of processing was limited following the above mentioned conditions, you will be informed by the responsible party before the restriction is lifted. 4. Right of deletion a) Obligation to deletion You may request the data controller to delete the personal data relating to you without delay and the controller is obliged to delete this data without delay if one of the following reasons appliesYou can request the responsible party to promptly delete the personal data concerning you, and the responsible party is obliged to promptly delete this data, provided one of the following factors is true:

  • The personal data concerning you is no longer needed for the purposes for which it was collected or was processed in another way.
  • You revoke your consent on which the processing as per Article 6 section 1 lit. a or Article 9 section 2 lit. a of GDPR was based, and there is otherwise a lack of legal basis for the processing.
  • You appeal as per Article 21 section 1 of GDPR against the processing and there are no primary legitimate reasons for the processing, or you appeal as per Article 21 section 2 of GDPR against the processing.
  • The personal data concerning you was unlawfully processed.
  • The deletion of the personal data concerning you is necessary to fulfil a legal obligation according to the Union law or the law of the member states which governs the responsible party.
  • The personal data concerning you was collected in relation to offered services of information society as per Article 8 section 1 of GDPR.

b) Information to third parties If the responsible party has made personal data concerning you public, and he is obliged to its deletion as per Article 17 section 1 of GDPR, then he takes appropriate actions, of technical nature also, considering the available technologies and the implementation costs, to inform those responsible for data processing, who process the personal data, that you as the concerned person, have requested them to delete all links to this personal data or copies or replications of this personal data. c) Exceptions The right to deletion does not exist provided the processing is required

  • to exercise the right to free expression of opinion and information;
  • to fulfil a legal obligation that requires the processing under the law of the union or the member states, which governs the responsible party, or to perform a task that is in public interest or occurs in exercising public authority that was delegated to the responsible party;
  • for reasons of public interest in the field of public health as per Article 9 section 2 lit. h and i as well as Article 9 section 3 of GDPR;
  • for purposes of archiving, scientific or historical research or statistics that are in public interest as per Article 89 section 1 of GDPR, provided the law mentioned under section a) presumably makes the attainment of the objectives of the processing impossible or seriously affects it, or
  • for assertion, exercise or defence of legal claims.
  • Right to consultation

If you have asserted the right to correction, deletion or restriction of processing towards the responsible party, it is obliged, to communicate this correction or deletion of the data or restriction of processing to all recipients to whom the personal data concerning you was disclosed, unless this turns out to be impossible or includes a disproportionate effort. You are entitled to the right towards the responsible party to be informed about these recipients. 6. Right to data portability You have the right to obtain the personal data concerning you, which you have provided to the responsible party in a structured, current and machine-readable format. Apart from that, you have the right to transfer this data to another responsible party without interference from the responsible party to whom the personal data was provided, if

  1. the processing relies on consent as per Article 6 section 1 lit. a of GDPR or Article 9 section 2 lit. a of GDPR or on a contract as per Article 6 section 1 lit. b of GDPR and
  2. the processing takes place by means of automatic procedures.

While exercising this right, you further have the right to the effect that the personal data concerning you is directly transferred from one responsible party to another responsible party, provided it is technically feasible. Liberties and rights of other persons must not be affected by it. The right to data portability does not apply for processing of personal data that is necessary for the performance of a task that is in public interest or occurs in exercising public authority that was delegated to the responsible party. 7. Right of objection You have the right, for factors that arise from their special situation, to appeal at any time against the processing of the personal data concerning you, which happens based on the Article 6 section 1 lit. e or f of GDPR; this also applies for profiling based on these provisions. The responsible party no longer processes the personal data concerning you, unless it can prove compelling and legitimate reasons that outweigh your interests, rights and liberties, or the processing helps in the assertion, exercise or defence of legal claims. If the personal data concerning you is processed to run a direct advertising, you have the right to appeal at any time against the processing of the personal data concerning you for the purposes of such promotion; this also applies for the profiling, provided it is in connection with such direct advertising. If you object the processing for the purposes of direct advertising, then the personal data concerning you will no longer be processed for these purposes. You have the option, to exercise your right to objection in the context of the use of services of the information society – irrespective of the 2002/58/EC guideline – by means of automatic procedures, where technical specifications are used. 8. Right to revocation of declaration of consent under the data privacy law You have the right to withdraw your declaration of consent under data privacy law at any time. The revocation of the consent does not affect the legality of the processing that has happened based on the consent until the revocation. 9. Automated decision in individual cases including profiling You have the right to not be subjected to a decision exclusively based on an automated processing – including profiling, that takes legal effect with respect to you or considerably affects you in a similar manner. This does not apply when the decision

  1. is necessary for the conclusion or fulfilment of a contract between you and the responsible party,
  2. is permissible by virtue of the legislations of the union or member states, which govern the responsible party and these legislations include appropriate measures for the protection of your rights and liberties and your legitimate interests or
  3. happens with your express consent.

However, these decisions may not be based on special categories of personal data under Article 9 section 1 of GDPR, provided Article 9 section 2 lit. a or g of GDPR does not apply and appropriate measures for the protection of rights and liberties as well as your legitimate interests are taken. With respect to the cases stated in (1) and (3), the responsible party takes appropriate measures to protect the rights and liberties and your legitimate interests, to which, at least the right to obtain the intervention of a person from the responsible party, to state one’s own stand point and to contest a decision pertains. 10. Right of complain to a supervisory authority Regardless of an administrative or judicial remedy otherwise, you are entitled to the right of complaining to a supervisory authority, especially in the member state of your residence, your workplace or the location of presumed infringement, if you are of the view that the processing of personal data concerning you infringes the GDPR. The supervisory authority with which the complaint was filed, informs the plaintiff about the status and the results of the complaint including the possibility of a judicial remedy according to Article 78 of GDPR.

In case of questions on data protection, please contact our external data protection officer:: Mr. Matthias Lindner c/o intersoft consulting services AG Beim Strohhause 1720097 Hamburg Germany

The constant technological advancement, changes to our services or the legal position as well as other reasons can necessitate adaptations of our privacy notices. We shall announce the changes in due time on this site. Therefore, we request you to regularly keep yourself informed about the latest status. This statement is in accordance with the status of April 2019.