Service makes the difference
We offer you more than just battery systems. With our service, you have the best partners at your side with the cooperation between INTILION and HOPPECKE.
+49 (0) 5251 69 322
24 hours | 7 days
From initial consultation to full service
From the initial idea to consultation, installation and continued service and even removal and recycling, you can rely on the expert support of INTILION and HOPPECKE. We design processes to be straightforward and transparent and ensure that your operations run smoothly in every situation.
Installation and commissioning, removal and recycling
Our installation teams are experts in their field and can ensure not only that the installation and commissioning processes run smoothly, but also provide complete turnkey solutions, i.e. complete installation, acceptance and handover. And when the time comes, we will of course also look after the expert and legally compliant removal process, including recycling and documentation (certified to ISO 9001/2008, ISO 14001 as well as ISO 50001).
Inspection, maintenance and repair
With regular servicing you will extend the useful life, reduce down-time and safeguard the lasting reliability of your battery. This ensures smooth operation as well as compliance with all legal requirements and protects your investments.
Determining your individual user profile
We will determine your individual user requirements profile to reflect the purpose and duration of the application. This considers everything associated with the life-cycle cost of a battery.
Determining your ROI and TCO
Together with you we will work out your individual requirements portfolio and the best possible technical solution. In doing so we will consider all the costs arising throughout the life of a battery. From this we can determine your individual ROI (return on investment). We guarantee a rapid ROI based on the optimum battery design for your application as well as a longer battery life. This is achieved by factors such as low maintenance costs, decentralised charging with short paths to charge stations and low energy consumption.
Analysis and consultancy
We offer an on-site consultancy service with advice that goes beyond technology and your specific application. Certified HOPPECKE experts will provide you with process, optimisation, safety and profitability analyses.
Training courses
We offer training courses tailored to individual target groups for any application.
Condition monitoring
By connecting your systems to the HOPPECKE Remote Service Portal, our engineers can integrate your data directly in the system landscape. This permits optimal monitoring of your systems and our HOPPECKE experts will immediately take the appropriate action if they identify any irregularities.
Hotline & support
We offer comprehensive, European-wide service network with more than 250 experts at 15 locations – experts who are always there for you, by telephone or on site. In addition we have a transnational key-account management system for customers with international operations.

