Our comprehensive service package tailored to your requirements.
Your satisfaction is of paramount importance to us. That is why we offer you a comprehensive service package in cooperation with HOPPECKE Service GmbH & Co. KG. Our service is global, with excellent coverage, and provided by experienced employees who have been with us for many years.
They will advise you so that you can select the perfect system solution.
Our service makes all the difference
We offer more than just battery systems. With our service and the collaboration of INTILION and HOPPECKE you have the best partners by your side.
From the initial idea to consultation, installation and continued service and even removal and recycling, you can rely on the expert support of INTILION and HOPPECKE. We design processes to be straightforward and transparent and ensure that your operations run smoothly in every situation.
Our installation teams are experts in their field and can ensure not only that the installation and commissioning processes run smoothly, but also provide complete turnkey solutions, i.e. complete installation, acceptance and handover. And when the time comes, we will of course also look after the expert and legally compliant removal process, including recycling and documentation (certified to ISO 9001/2008, ISO 14001 as well as ISO 50001).
With regular servicing you will extend the useful life, reduce down-time and safeguard the lasting reliability of your battery. This ensures smooth operation as well as compliance with all legal requirements and protects your investments.
We will determine your individual user requirements profile to reflect the purpose and duration of the application. This considers everything associated with the life-cycle cost of a battery.
Together with you we will work out your individual requirements portfolio and the best possible technical solution. In doing so we will consider all the costs arising throughout the life of a battery. From this we can determine your individual ROI (return on investment). We guarantee a rapid ROI based on the optimum battery design for your application as well as a longer battery life. This is achieved by factors such as low maintenance costs, decentralised charging with short paths to charge stations and low energy consumption.
We offer an on-site consultancy service with advice that goes beyond technology and your specific application. Certified HOPPECKE experts will provide you with process, optimisation, safety and profitability analyses.
We offer training courses tailored to individual target groups for any application.
By connecting your systems to the HOPPECKE Remote Service Portal, our engineers can integrate your data directly in the system landscape. This permits optimal monitoring of your systems and our HOPPECKE experts will immediately take the appropriate action if they identify any irregularities.
We offer comprehensive, European-wide service network with more than 250 experts at 15 locations – experts who are always there for you, by telephone or on site. In addition we have a transnational key-account management system for customers with international operations.